Hiring and managing staff: what to consider and to avoid
Hiring and managing staff in small business must be done with caution, because employees tend to have a significant impact on performance and effectiveness and whether your business succeeds or fails. Choosing the wrong people can be a disaster both in the long term and short term.
It is not easy to find the right employee as job seekers most tend to overstate about their credentials, as they apply for the positions. This aspect increases the chances of hiring the wrong personnel. That’s why it is essential to perform background checks as you want to find the person who can best serve your business.
When you even begin the hiring process consider if employees hired can achieve the goals you set for your business. They should also be able to learn how to manage and eliminate the obstacles that come in the way.
It is important that you clearly define the tasks that must be done by each employee. In most cases, the owner tends to do most of the work and looks for employees when the work becomes overwhelming. It can be somewhat difficult to define the tasks to be done by an employee when assistance is required in each task performed.
Staff hierarchies should also be developed to ensure effective operations within an organization. However, hierarchies will depend on the number of employees and their experiences. It is not necessary to create different levels of a control system when you have only a few employees. Clear lines of authority are important to ensure accountability. As the company expands, you may have to extend lines of management responsibility for employees to report instead of reporting directly to you.
Evaluation procedures should be established and communicated to employees so that everyone knows what to expect from the first day. The procedures should not be complex, but it should include the criteria used, how often they occur and who is eligible to these criticisms.
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